Dear Sir or Madam,
I am writing to complain about the computer which I purchased a month ago in your shop.
I am sorry to inform you that your machines and service are in a bad condition. Firstly, I was told that the computer was made in Japan, but in reality every part of it was prodiced in Holland. That is why I had many difficulties with receiving spare parts. Finally I managed to acquire them, but I was most dissatisfied to receive the bill.
Secondly, the screen is always dark and I can do nothing with it. I was also seeking a different keyboard because I could not write anything with the one that you provided me with. I telephoned your service, but noone has arrived for two weeks.
I would appreciate if my problem was resolved soon.
Yours faithfully,
Karolina Krzemieniewska