Paul Clifford
The Manager
Columbia Hodings
21st December
Dear Mr Clifford,
Thank you for your letter that you sent on the 16 December. In the letter you promissed me that 30 intelligent pens, which I had ordered for students in my class, would be delivered before Christmas.
Unfortunately, I got only 15 intelligent pens. I am going to give pens all students so I hope you will send me missing ones.
I have tried to phone the company but nobody couldn’t say me anything. So I am writing this letter for you. I would be most grateful if you could look into the matter for me. If you cannot send me pens, please call me. My phone number is 58 76 84.
Thank you in advance for your help. I’m looking forward to hearing from you soon.
Yours sincerely,